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Why a digital platform is better than an ERP in managing supply chain

Jonas Mehrhoff

Jonas Mehrhoff
| August 27, 2021 |
4 min read

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Key Points:





There is often confusion between ERP systems and digital platforms when it comes to the question of which technology to use to manage the supply chain in a more efficient, agile, and resilient manner. Most companies struggle to decide which approach to adopt. Both ERP systems and digital supply chain platforms can be leveraged to streamline supply chain networks. But there are a few things you should consider when making a decision. Let us go over the key features of both technologies to see when and why a digital supply chain platform might be the better solution for you. 


23% of the supply chain leaders expect to have a digital ecosystem by 2025, up from 1% today.

– Gartner’s Future of Supply Chain Survey


What is an ERP (Enterprise Resource Planning) system?

An ERP system is a business management software designed to record and manage all enterprise data. The software integrates all the organization's activities, such as inventory management, order placement, financial reports, and more for better day-to-day resource planning and execution. An ERP system provides a wide range of benefits such as visibility, analytics, and effective control across all departments within an organization.


What is a digital supply chain platform?

A digital supply chain platform is a unique technology created to manage and visualize your end-to-end supply chain activities within a single source of truth, from purchasing (raw) materials to their processing into finished goods and distribution to your customers. A digital supply chain platform coordinates with all aspects of the supply chain, such as integration, operations, purchasing, and distribution, to streamline activities and improve customer experience.


Limitations of an ERP system in managing a supply chain

The shortfall of most ERP systems is that they are rigid by design. ERP systems are designed to support core business functions, not external ones such as inbound and outbound logistics, warehouses operated by external partners or the management of your hundreds of suppliers. Here are some of the limitations that are typically encountered when using an ERP system.

External data is usually not available

One of the significant drawbacks of ERP systems is that they usually only contain internal data records. External data like the status of purchase orders and shipments from material suppliers, contract manufacturers, and forwarders are not available with standard ERP configurations.

ERP modules are often disconnected

Most ERP systems do not contain a holistic supply chain view off the shelf. They are designed to focus on the internal aspects of the business and are not specialized to deal with end-to-end supply chain activities. ERP modules such as demand planning, order or inventory management are separated unless the merging and marrying of these data elements is configured.

By design, ERP modules are static

ERP systems are typically operating with fixed lead times. This no longer works and leads to incorrect data, as supply chains are complex and dynamic in nature. For example, inventory in transit is not visible or is not considered when assessing positions, and real-time tracking of shipments is unavailable.


  • Lack of visibility due to poor integration of modules across the supply chain activities
  • Static modules lead to incorrect supply chain data, resulting in poor planning and risk management
  • No centralized source of reliable supply chain data
  • No real-time tracking and dynamic inventory


Extending the ERP system to improve your supply chain management

An extension of the ERP system in the form of add-on modules is necessary in most cases to achieve end-to-end supply chain visibility and cost and performance control. There are many internal modules and add-ons available for better supply chain management. In addition, companies can integrate modern technologies like IoT, AI, machine learning, and more into the system.

However, enhancing an ERP system for better supply chain management can be expensive and time-consuming. The system must first be configured and then continuously updated with additional functionalities to keep pace with changes in global supply chains that are essential for proper supply chain management

Some of the difficulties in enhancing ERP systems are:

  • ERP requires complex integrations to achieve a holistic supply chain view
  • Complex interfaces and data feed to factories, vendors, and transportation providers must be established
  • Engaged 3rd party consultants usually without deep operational logistics and supply chain experiences
  • Substantial capital costs, long deployment periods, and significant customer efforts required




Benefits of choosing a digital supply chain platform

There is a more effortless and efficient solution for managing a company's supply chain dynamically and efficiently.

Digital supply chain platforms are developed with the dynamic nature of the supply chain in mind. Since these are focused on supply chain management, you don't have to worry about add-ons and compatibility. The platforms are built with all the required features and standards to provide companies with a single source of truth to control and manage their supply chain efficiently and effectively. The complex collection and integration of data from various 3rd parties like carriers, forwarders, vendors, etc. into the ERP system are not required. Most digital supply chain platforms have a built-in feature that collects and analyses data from many sources within a supply chain to give very accurate insights for better decision-making. It serves as a helpful centralized hub with reliable supply chain data and provides a holistic view of the entire supply chain.


  • 100% purchase order and shipment visibility in near real-time
  • Leveraging additional data sources like satellites and terminals complementing data from forwarders and carriers to have the most accurate and complete shipment visibility for extracting more insights and dynamic forecasting
  • Prediction of shipments ETAs for better customer service
  • Effective inventory management resulting in better operations at a minimal cost
  • Real-time alerts of potential issues and automated exception management based on multiple factors like vessel tracking, container events, port risks, and more for better resilience and agility


Choose your supply chain digitization path wisely

Either way, to do justice to the increasingly complex and global world with events disrupting global supply chains, companies today can no longer avoid investing in the digitization of their supply chain. Whether companies decide to upgrade their ERP system or deploy a digital supply chain platform, the goal remains to streamline the supply chain and make it as efficient, resilient, and agile as possible.

In the end, it is about your respective business model, the degree of digitization, and the specific requirements of your company. Enhancing your ERP system may sound great for many companies as it can manage both internal activities and the supply chain, but it comes with a corresponding price and time investment. If you are looking for a cost-efficient, neutral, and scalable solution, a digital supply chain platform might be an excellent solution for you.




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